Frequently Asked Questions

1. What equipment do you bring for In the Canopy packages?

For aerial work we arrive as a three-person crew with:
  • Tracked aerial lift (e.g., CMC 72 HD + or equivalent)

  • Mini loader – articulated or stand-on skid steer for wood handling

  • 12 in. brush chipper for quick debris reduction

  • A full suite of professional saws, rigging gear, and safety equipment



2. What equipment do you bring for Ground Level packages?

A two-person crew will have:
  • Chipper truck or dump trailer (whichever is available that day)

  • Professional hand-held cutting tools

  • 12-ft orchard ladder for safe low-canopy access



3. What goes into your Organic Nutrient Delivery and Natural Tree & Soil Defenders Tree Health Care programs?

Only OMRI-listed (Organic Materials Review Institute) inputs—such as organic nutrients, beneficial microbes, microbial inoculants, and soil conditioners—are used. Everything is selected to support a holistic, environmentally responsible tree-care plan.


4. How are the Tree Health Care products applied?

Depending on site needs, our applicator chooses one or more of these methods:
  • Soil injection

  • Soil drench

  • Bark (trunk) spray

  • Foliar spray



5. What do you mean by a time-based company?

Rather than quoting per-tree, each package includes a fixed block of crew time:
  • Half Day = 4 crew-hours

  • Full Day = 8 crew-hours

The clock starts when we arrive and stops when we depart. You’re purchasing skilled operators and state-of-the-art equipment for that time window.


6. How many people will be on-site?

Package
Crew SizePurpose
In the Canopy
3 Tree StewardsEfficient pruning/removal at height
Ground Level
2 Tree StewardsEfficient ground-based work

Every project also has a behind-the-scenes Consultant who handles logistics, customer communication, and quality control.


7. What if my entire Priority Task List isn’t finished?

If a task list exceeds the purchased time, you can:
  1. Add another package to extend crew time, or

  2. Re-prioritize tasks for the remaining visit.

For safety reasons we may decline tasks that exceed our equipment limits or present unacceptable risk.


8. How do you handle trees near power or utility lines?

Safety comes first. We coordinate with your utility provider to drop secondary lines or arrange temporary clearance around primaries before work begins.


9. Can I book and pay online?

Yes! Our full self-service portal launches Summer 2025. You’ll be able to:
  1. Build your Priority Task List

  2. Select a package

  3. Check out securely

  4. Choose your date from live crew availability



10. What is the Stewardship Tree program?

  • One tree per package – choose from four hardy species from our list or donate it.

  • Front-door delivery at no extra cost, or donation to local nonprofits, schools, parks, or community projects. Deliveries are done throughout the growing seasons.

  • It’s our way of advancing reforestation and community stewardship with every job.



11. How does stump grinding work?

  • Stump grinding is an add-on service quoted separately.

  • We request public utility locates (Gopher State One Call or equivalent).

  • You must mark all private lines—irrigation, electric, gas, septic, etc.

  • Grinding is scheduled at the earliest safe slot that fits both our calendar and soil conditions.



Still have questions?

Email info@eatreemn.com or call (320) 232-5741. We’re here to help you protect your trees—and the planet—one project at a time.

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(320) 232-5741
 
email
info@eatreemn.com
Hours:
Monday – Friday:
7:30am to 5:30pm

Closed Saturday & Sunday
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