1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, physical address.
Service Information: Details about the services you request or receive from us.
Communication Preferences: Consent for receiving SMS, email, or other forms of communication.
Website Usage Data: Information collected via cookies, analytics tools, and other tracking technologies (e.g., IP address, browser type).
2. How We Collect Your Information
We collect information through:
Directly from you via forms, phone calls, emails, and text messages.
Automatically through your interactions with our website and services.
Third parties, when applicable (such as referral partners).
3. How We Use Your Information
We use your information to:
Provide and manage tree care services.
Schedule and confirm appointments.
Communicate important service updates, including via SMS and email.
Send promotional offers, updates, and educational content relevant to your interests.
Improve our website, services, and operations.
Comply with legal obligations.
4. SMS Communications (Text Messages)
By providing your mobile number and opting in, you consent to receive SMS messages from us for informational and promotional purposes. These messages may include:
Appointment confirmations, reminders, and updates.
Promotional offers, announcements, and other relevant content.
Message frequency varies. Standard message and data rates may apply.
To opt out, reply STOP at any time. For help, reply HELP or contact us at (320) 232-5741.
We use Twilio as our SMS service provider. Your information is shared only as necessary to facilitate communications.
5. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Service providers (such as SMS platforms like Twilio, email platforms, and scheduling tools).
Legal authorities, if required by law.
Other parties, with your consent or as necessary to fulfill services.
6. How We Protect Your Information
We take reasonable security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
7. Your Rights and Choices
You have the right to:
Access and update your information.
Withdraw consent for marketing communications at any time.
Opt out of SMS messages as described above.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website prior to becoming effective. Please review this page periodically for updates.
9. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
📧 info@eatreemn.com
📞 (320) 232-5741
Text HELP to (320) 232-5741 for SMS support.